Retningslinjer for angrerett

We do not apply the right of withdrawal on food products with a best‑before date.

For products that are not food items, you always have a 14‑day right of withdrawal starting from the day you receive the product. To use the right of withdrawal, the packaging must be unopened and in original condition. If the product has been opened or altered in any way, the right of withdrawal no longer applies.

When using the right of withdrawal, the customer is responsible for the return shipping. Please email us if you wish to exercise your right of withdrawal.

If you have placed an order and then emailed us to cancel the purchase, we cannot guarantee that the order can be cancelled. Our warehouse team packs orders continuously, and customer service is a separate department that may not always see cancellation requests before the shipment is sent. If customer service sees your email before dispatch, we will do everything we can to resolve it.